Contact Us
Support is available from 9 am – 5 pm, Monday to Saturday.
We endeavour to answer all of your enquiries within 1 working days. However, if your query is submitted outside of these hours, please anticipate a slightly longer response time.
Before contacting us
If you have any general SUP queries, please check out our FAQ page as we may already have a quick answer to your question!
Question About Delivery?
Please check our delivery information page for any queries you may have regarding the delivery of your SUP product. If this page does not have the information you require, please contact us using the form below.
Warranty
If your query is regarding your product’s warranty, please take a look at our warranty policy page.
Contact Details
If you still require assistance from a member of our customer support team, please contact us via the live chat function in the bottom right corner of our website. Or feel free to email us at icebath@qq.com
We endeavour to answer all of your enquiries within 1 working days. However, if your query is submitted outside of these hours, please anticipate a slightly longer response time.
Before contacting us
If you have any general SUP queries, please check out our FAQ page as we may already have a quick answer to your question!
Question About Delivery?
Please check our delivery information page for any queries you may have regarding the delivery of your SUP product. If this page does not have the information you require, please contact us using the form below.
Warranty
If your query is regarding your product’s warranty, please take a look at our warranty policy page.
Contact Details
If you still require assistance from a member of our customer support team, please contact us via the live chat function in the bottom right corner of our website. Or feel free to email us at icebath@qq.com